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Spare parts requests from customers and technicians, with photos of type plates and parts. AI agents find the right part for the device, check stock and your service contract and draft the offer.
Trusted by leading enterprises
Trusted by leading enterprises





The challenge
Customers describe parts in their own words or send a photo. Finding the right part number takes time, and the request waits while the device stands still.
| A | B | C | D | E | F | G | |
|---|---|---|---|---|---|---|---|
| 1 | Received | Customer | Device | Request | Part no. | Offer sent | Owner |
| 2 | Mon | Hotel Seeblick | Combi steamer CS-10 | Door seal, photo | ? | ? | |
| 3 | Mon | Kantine Nord | Fryer F-40 | "the thermostat" | TH-40? | Lisa | |
| 4 | Tue | Hotel Seeblick | Combi steamer CS-10 | Called again about the seal | ? | ? | |
| 5 | Tue | Klinikum Ost | Dishwasher DW-7 | Pump, type plate photo | ? | ? | |
| 6 | Wed | Bistro Hafen | Combi steamer CS-6 | Core probe | CP-6 | yes | Lisa |
| 7 | |||||||
| 8 |
The solution
From type plate, service history and stock. Your service team checks and sends.
Door seal for our combi steamerR. Lenz, Hotel Seeblick · Tue 08:03
Open emailOffer S-26-0884 · draft
Retaining strip added
Hinge worn?
The solution
From type plate, service history and stock. Your service team checks and sends.
Door seal for our combi steamerR. Lenz, Hotel Seeblick · Tue 08:03
Open emailOffer S-26-0884 · draft
Retaining strip added
Hinge worn?
Impact
Measured with you, in your process.
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Why Operaide
Why Operaide
Operaide runs it in your company, under your control.
On your own infrastructure, with the AI models you approve.
Each decision is logged with its inputs. IT and audit see the full trace.
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FAQ
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