Diese Seite gibt es auch auf Deutsch. Auf Deutsch lesen
Your service staff ask in plain language during the call. AI answers from your knowledge base and past cases, with the source.
Trusted by leading enterprises
Trusted by leading enterprises
The challenge
Manuals, policies and past cases sit in different tools. During the call, staff search, put customers on hold or promise to call back.
The solution
Service staff resolve it while the customer is on the line. Team leads take the exceptions.
Knowledge assistantAnswers from your documentsCan a customer return a custom-made order after 30 days?
Custom-made orders can only be returned within 14 days, under the returns policy valid since July.1 A goodwill exception is possible for faults, and the team lead decides.2 Similar cases were solved with a repair instead of a refund.3
The solution
Service staff resolve it while the customer is on the line. Team leads take the exceptions.
Knowledge assistantAnswers from your documentsCan a customer return a custom-made order after 30 days?
Custom-made orders can only be returned within 14 days, under the returns policy valid since July.1 A goodwill exception is possible for faults, and the team lead decides.2 Similar cases were solved with a repair instead of a refund.3
Impact
Measured with you, in your process.
Without Operaide
With Operaide
Why Operaide
Why Operaide
Operaide runs it in your company, under your control.
On your own infrastructure, with the AI models you approve.
Each decision is logged with its inputs. IT and audit see the full trace.
Live in days. From one automation to a complete application, on one platform.
“Thousands of documents turned into instant expertise. This is what enterprise AI should look like.”
Peter Pascal MeikManager Digital Innovation, Toyota Germany GmbH
FAQ
Tell us about your process. In a demo we show you Operaide and how it would run it.
More use cases
More use cases
