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AI sorts each request and drafts a reply within your policies. Your staff send it.
Trusted by leading enterprises
Trusted by leading enterprises





The challenge
Questions on accounts, cards and contracts arrive in every channel. Staff look up each client and write every reply, under tight SLAs.
| A | B | C | D | E | |
|---|---|---|---|---|---|
| 1 | Received | From | Channel | Request | Owner |
| 2 | Mon 08:12 | Martina Becker | Card blocked abroad. | ? | |
| 3 | Tue 14:47 | Kraus GmbH | Web form | Please send my account statement. | |
| 4 | Wed 09:05 | Thomas Neumann | Portal | Change of address for my account. | Tom? |
| 5 | Thu 07:31 | Sophie Wagner | Question on overdraft interest. | ||
| 6 | Thu 10:02 | Jens Hartmann | Web form | Standing order not executed. | |
| 7 | Thu 11:50 | Anna Schulz | Portal | Complaint about a fee. | ? |
| 8 | |||||
| 9 |
The solution
Routine answers wait ready to send. Your staff decide where policy needs a person.
Inbox
Please send my account statement.
Web form · 08:47
Reply drafted from the case data and your rules.
The solution
Routine answers wait ready to send. Your staff decide where policy needs a person.
Inbox
Please send my account statement.
Web form · 08:47
Reply drafted from the case data and your rules.
Impact
Measured with you, in your process.
Without Operaide
With Operaide
Why Operaide
Why Operaide
Operaide runs it in your company, under your control.
On your own infrastructure, with the AI models you approve.
Each decision is logged with its inputs. IT and audit see the full trace.
Live in days. From one automation to a complete application, on one platform.
FAQ
Tell us about your process. In a demo we show you Operaide and how it would run it.
More use cases
More use cases