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Spare parts requests by email, with photos, old part numbers and the customer's own words. AI agents identify the part for the machine, check stock and draft the offer, so your customers order from you.
Trusted by leading enterprises
Trusted by leading enterprises





The challenge
Customers describe parts in their own words or send a photo. Every part number is looked up by hand in drawings and old orders, and the customer orders elsewhere.
| A | B | C | D | E | F | G | |
|---|---|---|---|---|---|---|---|
| 1 | Received | Customer | Machine | Request | Part no. | Stock | Owner |
| 2 | 14 Oct | Molkerei Thal | VP-200, 2004 | Seal at the sealing jaw, photo | ? | ? | |
| 3 | 15 Oct | Bäckerei Krume | FS-80, 2011 | Knife, "the long one" | ? | Jens | |
| 4 | 15 Oct | Hofkäserei Berg | VP-200, 2004 | Same as last time | ? | ? | |
| 5 | 16 Oct | Nordmilch | VP-350, 2016 | Drive belt 8M-1200 | 8M-1200 | 2 left | Jens |
| 6 | 17 Oct | Molkerei Thal | VP-200, 2004 | Photo of a bearing | ? | ? | |
| 7 | |||||||
| 8 |
The solution
From photo, machine and order history. Your service team checks and sends.
Seal and bearing for our VP-200K. Huber, Molkerei Thal · Wed 07:52
Open emailOffer A-26-1192 · draft
Heating element added
Which bearing?
The solution
From photo, machine and order history. Your service team checks and sends.
Seal and bearing for our VP-200K. Huber, Molkerei Thal · Wed 07:52
Open emailOffer A-26-1192 · draft
Heating element added
Which bearing?
Impact
Measured with you, in your process.
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Why Operaide
Why Operaide
Operaide runs it in your company, under your control.
On your own infrastructure, with the AI models you approve.
Each decision is logged with its inputs. IT and audit see the full trace.
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FAQ
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